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Extra travel information Corona (covid-19)

Information to Inlandsbanan's customers regarding the out-break of The corona virus (COVID-19)

Summer traffic -no changes planned

Regarding the concern in the light of out-break of the corona-virus we would like to clearify that our ambition and what we plan for is that the summer traffic and all package tours should go through as planned. Both regular summer traffic 15th of June - 23rd of August and package tour "The Wilderness Train" 25th  - 29th of August.

Our major focus right now is the safety and health of our travellers and our employees. Inlandsbanan is carefully following the development of the corona-virus and will act in line with recommendations from the Swedish authorities, especially The Public Health Agency of Sweden. You find their information regarding the virus and how to avoid spreading it here: How to protect yourself and others
You can also find information here: World Health Organisation 

Snötåget winter train until april 19th

Snötåget winter traffic will operate throughout the timetable period until April 19th. However, some departures may be affected and cancelled. If the train is cancelled you will get full refund or free re-booking. Cancelled trains are notified under Traffic information

To avoid crowded trains and to act according to the latest guidelines we will dectrease the number of travellers to 50 instead of ordinary 60. 

If you have a booked ticket during the period 19th of March - 19th of  April and now would like to cancel, you have the right to get full refund. Please note that this only is for trips booked before 19th of March when the guidelines from the Swedish authorities came. 

If your train is cancelled you have as usual the right to free cancellation or re-booking. 

Cancellation, re-booking or refund of Snötåget winter traffic (until April 19th) is handled by
SJ customer service

Cancellation Due to corona

Since this summer's tours not yet is affected by any descision from the Swedish authorities regarding Corona, we have not at this stage changed our conditions of travel due to the outbreak. Here you find our Conditions of Travel

That you are anxious to go through with your planned travel due to corona is not reason enough to cancel and get full refund accoring to The Swedish Consumer Agency
Here they tell you more about your rights:  The corona virus – Your rights as consumer

Extra information Hurtigruten: Coronavirus Update

What if my package tour is cancelled due to corona? 

There are at the moment no plans to cancel any tours and if this would happen you are protected according to the Swedish law regarding package tours. If a tour is cancelled due to the virus you have the right to get full refund or free re-booking.

TraveLler's responsibility

The wide spread of the corona virus makes the situation quickly change. Here you find Emergency Information from Swedeish authorities and what you yourself have to consider before travelling within Sweden. You yourself are obliged to follow the development att to make informed decisions. Emergency Information from Swedish Authorities

Travel only if completely healthy. If you have a planned trip and are having any symptoms at all you are according to the Public Health Agency supposed to stay at home and avoid contact with other individuals than the ones you are living with. Here you find their information regarding travelling: FAQ -Covid 19
 

Onboard the train

If possible, please pick a seat with some distance to other travellers. To avoid unnecessary contact we are glad if you buy your ticket in advance at SJ.se or Resrobot (Snötåget until 19th of April) and Inlandsbanan.se (for travels this summer). Please avoid paying with cash these days.

Exceeded cleaning routines

We always care for good hygiene and cleaning on our trains but have in these days exceeded our cleaning routines regarding critcal areas such as armrests, door handles.

Thank you for showing extra concern!